House Rules

Terms of use of the facilities
Check in is starting at 2:00 p.m. (in the case of delay please let us know).

Check out time is before 12:00 a.m.

We have no safety staff for the pool. Therefore, we cannot be responsible for any incident that may occur on our pool facilities.

All children under 14 must always be accompanied by an adult.

(Decreto 165/2001, de 12 de junio, de modificación del Decreto 95/2000, de 22 de febrero, por el que se establecen las normas sanitarias aplicables a les piscinas de uso público.) DOGC Núm. 3417 – 26.6.2001.

Pets are not allowed.

Smoking is not allowed inside the house.

 
Breakfast
We’ll serve breakfast in the dining room or in the garden (only in good weather conditions), from 09:00 a.m. to 11:00 p.m.

Juices, coffee, tea, toasts, butter, jam, sausages, cheese, etc..

 
Extras
Any other drink or food not served during breakfast is not included.

 
Taxes
Tax on stays in tourist facilities in Catalonia is not included and is 0,45 € per person and day.

People 16 years old or less do not pay this tax nor stays subsidized by social programs offered by public administration of any EU member state.

(DOGC, nº 6094, de 23-3-2012)

 
Reservations
You can make a reservation through our website, via e-mail or calling us at 972 76 82 62 or 626 53 22 72.

1. Payment of the reservation:
Bank transfer to BBVA:
CC:0182 9770 15 0200133394
IBAN: ES7201829770150200133394
For one night reservations, the whole amount of the room fee must be paid.

For two or more night reservations, a 50% of the whole amount must be paid.

Payment must be done during the next 24 hours after the reservation has been made. After this period of time, if payment is not received, the reservation will be cancelled.

Credit cards are welcome.

2. Cancellations
We’ll manage cancellations being made within the 10 days before arrival, as follows:

50% of the whole amount shall be paid if the reservation is for two nights.

35% of the whole amount shall be paid if the reservation is for between two and seven nights

25% of the whole amount shall be paid if the reservation is for more than seven nights.

Penalties will not be applied if the cancellation responds to a major justified cause, or if the cancellacion is made 10 days or more before the arrival date.

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Easter Week Offer

We keep the same fees as last season. Take advantage of our Easter week offer and enjoy some days of peace and rest with us at L’Indret de Vilopriu.

I you book before March 15th, three or more nights, you’ll pay the last one as a low season price (two people, breakfast and VAT included).